Privacy Policy: How Fix a Printer Handles Your Information
This policy explains what information fixaprinter.com (“Fix a Printer”, “we”) collects and how it is used. Last updated 17 October 2026.
The short version
- You can read every page without an account and without giving us any personal information.
- We do not run advertising trackers or sell personal information.
- If you use the contact form, we receive what you type into it and use it only to reply and improve the site.
Information we collect
Contact form. When you send a message, the form sends your name (optional), email address, phone number (optional), subject and message to the message system that serves this site and its sister sites. We use it only to read and answer your message. Do not include passwords, payment details or other sensitive information in a message.
Server logs. Like most websites, our web server records basic technical data for each request, such as IP address, browser type, the page requested and the time. These logs are used for security and to fix errors.
Search. The site search runs in your browser on a file of page titles and summaries; what you type is not sent to us.
Third-party services
Pages load web fonts from Google Fonts, which means your browser connects to Google’s servers and Google receives your IP address. Google’s privacy policy applies to that connection. We do not use Google Analytics, advertising networks or social media tracking pixels.
Cookies
The site does not set cookies for tracking or advertising. Your browser may store small preferences locally for the site to work.
Links to other websites
Guides link to other websites, such as Microsoft and Apple documentation, as sources. When you follow one of those links you leave fixaprinter.com, and the other site’s own privacy policy applies.
Children
The site is a general technical guide and is not directed at children. We do not knowingly collect personal information from children through the contact form. If you believe a child has sent us personal information, contact us and we will delete it.
Keeping your information safe
The site is served over an encrypted HTTPS connection. Even so, no method of sending information over the internet is completely secure, so please do not put passwords, payment details, Wi-Fi passwords or remote-access codes in a contact message. We never need them to answer a question about a guide.
How long we keep information
Contact messages are kept as long as needed to answer them and for a reasonable period afterwards for reference, then deleted. Server logs are kept for a limited period by our hosting provider.
Your rights
Depending on where you live, you may have the right to ask what information we hold about you, to correct it or to have it deleted. Send your request through the contact page.
Changes
If we change this policy, we will update the date at the top of this page.
Frequently asked questions
Do I need an account to use Fix a Printer?
No. Every guide can be read without an account, sign-up or personal information.
Does Fix a Printer use tracking cookies?
No. The site does not set cookies for tracking or advertising and does not use Google Analytics, advertising networks or social media tracking pixels. Web fonts are loaded from Google Fonts, which receives your IP address for that connection.
What happens to a message I send through the contact form?
We receive the details you type and use them only to read and answer your message and to improve the site. Messages are kept as long as needed to answer them and for a reasonable period afterwards, then deleted.
How can I ask for my information to be deleted?
Send a request through the contact page, describing the message you sent, and we will delete the information we hold about you where the law allows.