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Printer printing too dark: how to fix dark photos, muddy colours and heavy text

Written by Fix a Printer Editorial Team · Updated

Inkjet ink cartridges, the supplies behind prints that come out too dark
Photo: Frank C. Müller, CC BY-SA 4.0, via Wikimedia Commons

A printer printing too dark turns photos muddy, makes faces and shadows lose detail, and can make ordinary text look heavy or slightly bled. The surprise is that the printer is often doing exactly what it was told: the paper setting, the colour handling or a density control is asking for more ink or toner than the page needs. Sometimes the print is fine and the screen is simply far brighter than paper can be. This guide works through the causes in the order that finds them quickest.

For pages that are pale instead, see printer printing faded. For colours that are wrong rather than dark, see printer printing wrong colors. For a grey haze over the whole page on a laser printer, see laser printer grey background.

First, what kind of dark?

Look closely at the print and pick the closest match:

  • Photos darker than on screen, text fine: screen brightness or colour management (Steps 3 and 5).
  • Everything heavy, ink looks wet or soaks through: paper type or density setting (Steps 2 and 4).
  • Text thick, fuzzy or doubled: too much ink, or a misaligned print head (Step 6).
  • Laser pages grey all over or dark bands: a drum or toner fault; see the laser section below.

Step 1: Print a reference page

Print the printer’s own quality, status or test page from its menu, and a page of plain black text from Notepad or TextEdit.

If both look normal and only certain photos or documents come out dark, the cause is in the document, the app or the colour settings, not the printer hardware. If the printer’s own test page is too dark too, focus on density settings and the hardware.

Step 2: Match the paper type

The paper or media type setting is one of the biggest influences on how dark a print comes out. It tells the printer how much ink or toner to use and how to lay it down.

  • On an inkjet, a glossy photo paper setting used with plain paper puts down far more ink than plain paper can absorb. The result is dark, damp, sometimes smeared pages.
  • On a laser printer, a heavy paper or card setting changes the fusing and toner handling and can make prints darker.

In Windows, open Settings > Bluetooth & devices > Printers & scanners, select the printer, choose Printing preferences and set the paper type to what is actually in the tray. Check the tray’s own paper setting on the printer’s panel too. On a Mac, the paper type is usually in the Media & Quality or printer features section of the print dialog.

Step 3: Let only one program manage colour

Photo, design and some PDF apps can manage colour themselves using colour profiles. The printer driver can do it too. If both do it at once, the colours are converted twice, which commonly makes prints too dark, oversaturated or tinted.

  1. In the app’s print dialog, find the colour handling option.
  2. Choose either “the application manages colours”, with the profile that matches your printer and paper, or “the printer manages colours”.
  3. If the app manages colours, turn off colour correction or colour management in the driver. If the printer manages colours, leave the driver’s colour mode on and choose no profile in the app.

If you do not use a photo app, leave the driver on its automatic or standard colour setting.

Step 4: Reset density, darkness and brightness

Drivers and printer menus often have controls such as density, darkness, ink density, toner density, brightness or intensity. One of them set high, perhaps after an earlier problem with faded prints, makes everything heavier.

  • In Printing preferences, look on the quality, colour, graphics or advanced tabs and set these controls to their default values.
  • On the printer’s control panel or built-in web page, check print quality or density settings.
  • On a laser printer, an economy or toner save mode does the opposite and lightens pages; turning it off makes pages darker, which may or may not be what you want.

Print the reference page again after each change so you know which one helped.

Step 5: Check the screen before blaming the printer

A screen gives off light; paper only reflects it. Most screens are set much brighter than any print can look in normal room light, so a photo that looks right on screen often prints darker.

  • Lower the screen brightness while you edit photos for print.
  • If your photo editor has a soft proof or print preview with a printer profile, use it.
  • Look at prints in good, even daylight or a bright room, not under a dim lamp.
  • Brighten the shadows of an image slightly before printing if your prints are consistently darker than you want.

This is a calibration and expectation issue, not a fault, and no printer setting fully removes the difference.

Step 6: Heavy or fuzzy text on an inkjet

If text looks too bold, thick or slightly doubled:

  • Make sure the paper type is plain paper and quality is normal, not a photo or best setting meant for glossy paper.
  • Run a head alignment from the printer’s maintenance menu or app. Misalignment makes text look thick and fuzzy; see printer head alignment.
  • Run a nozzle check to make sure all colours print cleanly. If black is missing and the printer builds black from colours, text can look dark brown or muddy; see printer not printing black.

Laser printer pages too dark

On a laser printer, very dark text, heavy blacks or a dark tint over the whole page are not usually settings problems once density is at default. Common causes are:

  • a worn or damaged drum or charging part, which can make background areas grey,
  • a failing toner cartridge that releases too much toner,
  • damp paper in a humid room.

Test with fresh paper and a known good cartridge or drum. The full steps are in laser printer grey background and, for nearly black pages, laser printer printing black pages.

Copies too dark, prints fine

If printing from a computer looks right but photocopies come out dark, the copy settings are separate. On the printer’s panel, look for copy density, darkness or a lighter/darker control and set it to the middle. Choose the original type (text, photo or mixed) that matches what you are copying, since a photo setting on a text page can darken the background. Clean the scanner glass and close the lid fully, because light leaking in or a dirty glass can add shading.

Quick checklist

  • Printer test page and plain text page printed for comparison.
  • Paper type set to the paper in the tray, in the driver and on the printer.
  • Colour managed by the app or the driver, not both.
  • Density, darkness and brightness controls back at default.
  • Screen brightness lowered and prints checked in good light.
  • Head alignment and nozzle check run on inkjets; drum and toner tested on lasers.

Frequently asked questions

Why do my photos print darker than they look on screen?

A screen gives off light while paper reflects it, and most screens are set much brighter than a print can be. Lower the screen brightness while editing, use the correct paper type in the driver and let only one program manage colour. Many photo editors also have a soft-proofing view that previews the print.

How do I make my printer print lighter?

Look for density, darkness, ink density or brightness controls in the printer driver's Printing preferences and the printer's own menu, and set them to the default or a lighter value. Also check that the paper type matches the paper, since a heavy paper or film setting puts down more ink.

Why is my text printing too bold and blurry?

Too much ink or toner for the paper, a high density setting or a photo paper setting on plain paper can make text spread. On inkjets, misalignment also makes text look thick and fuzzy; run a head alignment if lines look doubled.

Can the wrong paper setting make prints dark?

Yes. Paper type settings change how much ink the printer uses. Glossy photo settings on plain paper, or a heavy paper setting on a laser printer, can make prints dark, wet or smudged. Choose the paper type that matches what is in the tray.

My laser printer pages are dark and grey all over. Is that the same problem?

Usually not. An even grey haze or nearly black pages from a laser printer point to the drum, charging parts or toner cartridge rather than settings. See the guides on laser printer grey background and laser printer printing black pages.

Sources

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Fix a Printer Editorial Team

Editorial team

The Fix a Printer team writes and updates independent printer troubleshooting guides, checking Windows and macOS steps against Microsoft and Apple documentation.

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